FTP - File Transfer Protocol

Please allow 24 hours for your FTP password to sync with your Cpanel password.
Make sure you are uploading to the right web directory which is the public_html folder.
We recommend downloading WS FTP from here. Alternatively if you are using Windows XP you can access your web directories using Windows Explorer (not Internet Explorer) by typing the following into the file address bar: ftp://username:password@www.yourdomain.com