In addition to a providing username and password, members are also asked to provide a prompt question and answer. This adds an extra level of security to your Domain Name information. Only you should know the answer to your to your prompt question. In the event that you forget your password your prompt question will be asked. If you answer it correctly your password will be emailed to you and you will gain access to your Domain Name information. For example: Prompt Question: What is my favourite colour? Prompt Answer: Blue.